We collect personal information such as name, contact details, and address during the order process.
Payment information is securely processed by our payment gateway, and we do not store sensitive payment details.
We employ industry-standard security measures to protect customer information.
Encryption protocols are used to secure data transmission.
Access to customer data is restricted to authorized personnel only.
We do not share, sell, or disclose customer information to third parties without explicit consent.
Exceptions may include legal requirements, fraud prevention, or service providers involved in order fulfillment.
Cookies are small files stored on the user's device for an improved website experience.
Cookies may be used for analytics, personalization, and remembering user preferences.
Users can manage cookie preferences through their browser settings
Shipping costs are calculated based on weight, dimensions, and destination during checkout.
Domestic shipments generally take 2-7 days, while international shipments take 5-10 days.
International customers are responsible for custom duty charges.
Domestic transit time is estimated between 2-7 days, and international transit time is estimated between 5-10 days.
Delays due to unforeseen circumstances are communicated promptly.
Address changes are allowed before order dispatch.
Customers are responsible for providing accurate delivery details.
Products must be returned within 7 days of purchase.
Refunds are considered for damaged products or poor quality.
To be eligible for a refund, customers must provide proof of purchase and evidence of product damage.
Refunds are processed to the original payment method.
Customers initiate returns by contacting us through the provided email.
Upon receiving product information/images, our team inspects the condition.
Verified refunds are processed promptly.
Products purchased from physical stores are non-returnable.
Refunds are not applicable if the return is initiated after 7 days from purchase.